Replacement Warranty

Decent Mobile believes in making online shopping a phenomenal experience centered around you so that you can enjoy complete satisfaction and an impeccable level of service. That’s why we believe you have every right to have your product checked and replaced if needed. Because at Decent Mobile.

“If You’re Not Happy, We’re Not Happy.”

That’s why we have our famous 7-days Checking & Replacement and Warranty.

What is it?

Though you won’t ever need it, our 7-days Replacement and Checking Warranty is a service we created in order to provide you with complete peace of mind. You have 7 days, that’s 168 hours, to check your product for any unlikely operational or internal issues. However, If the product is physically damaged or broken upon delivery, you should immediately notify us within 24 hours via email at info@adminDecentMobile.com or via call at +92 303 306 0303 so that we can replace your product.

In case you find one, give us a call or email us. We’ll verify your claim and replace the product for you right away.

The decent Mobile replacement policy is valid for 2 situations/circumstances:

  • In case you are delivering the wrong product.
  • In case the product delivered to you has some defect or issue.

However, to complete replacement of your product, the product should be:

  • Undamaged, unused, and in the condition in which it was received
  • The parcel contains its original product packaging, manufacturer’s containers, documentation, warranty cards, manuals, and all accessories that came in or were attached to the product when ordered.
  • None of the items mentioned above, including the product itself, is defaced or marked in any way, shape, or form.

If you would like any further clarification about our return & replacement policy, feel free to contact us at +92 303 306 0303 or email us at info@adminMobile.Com

Jurisdiction:

Customers in case of dispute can send legal documents to Decent Mobile at Mehar Muhammad Din Road, Rajghar, Lahore. All such cases would be held in consumer court in Lahore. Decent Mobile shall recover legal costs from the customer in case of a false claim proven by a court of law.